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Fax
You can fax your order to: 954-917-4900. Please include the items you want with size, color, shipping
address, credit card number with expiration date, and a phone number or e-mail in case we have any questions.
Mail
You can mail an order to the following address:
Afa Tasi Polynesian Tribal Gear
Attn: Customer Service
4723 NW 6 Place
Coconut Creek, FL, 33063
As with a faxed order, please include the items you want with size, color, shipping address, and a
phone number or e-mail in case we have any questions. We'll also need a credit card number with expiration
date, check, or money order.
Shipping / Handling Charge
We ship US Postal Service (Priority), which gets it there in 3-7 days. For orders in the continental US,
we will charge you shipping and handling depending on how many items you order. All single item orders
will be charged a $4.50 shipping fee. Each additional item will be charged an additional $.50 per item.
For other destinations, we will calculate shipping costs when you provide us the address to ship to. We
will then email you with the costs prior to shipping for your approval.
Return / Exchange Policy
Afa Tasi is sure that after purchasing any one of our great products you will be fully satisfied. In the event that you're not completely satisfied, the following Return / Exchange policy will help us more quickly attend to your needs. All returns / exchanges must be made within 30 days. First, locate
your Receipt, it will be shipped with your order or printed during the purchase process. Then, write a note explaining what the problem is with your purchase whether it be the wrong color, wrong size, damaged, etc., and how you would like us to handle the transaction. You have the option of an exchange,
refund or credit. Be sure to include where you would like the refund or credit. Also, be sure to include where you would like the refund or exchange delivered. Finally, mail the product in its original condition, with a copy of the receipt to:
Afa Tasi Polynesian Tribal Gear
Attn: Customer Relations
4723 NW 6 Place
Coconut Creek, FL, 33063
Customers requesting a refund must send us a copy of their original order confirmation form in order
to receive a refund. All other customers returning merchandise without a copy of their original order
confirmation form are only entitled to an exchange or credit.
If at any time you have questions or problems with an order or product, please contact us by e-mail
or phone.
Mahalo
The Afa Tasi Team.
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